Eastern Advantages

We are Seiko USA...

When it comes to servicing Seiko Instruments, nobody is more qualified than Eastern Applied Research,Inc.. We are Seiko USA, and only our company can provide you with new replacement components. Why take a chance on another vendor installing used parts when you can get new from us, the exclusive Seiko representative for North America?

Seiko Quality

Seiko machines last a long time because Seiko uses the best components to begin with. We typically see 8 to 12 years for tube life and the same for detectors.

Seiko Software: Seiko has made many improvements in applications and software. Eastern Applied Research, Inc. is the only company that can update your instrument to the latest software free of charge. Don't miss out on major software improvements that could benefit you. [see our line of Seiko instruments]

ISO/IEC 17025 Certified

ISO/IEC 17025 certified for Standards and Instrument recertification. Many companies make the claim that they meet ISO requirements, some say they are in guidelines with, what does that mean? It means they can put a sticker on your instrument with out having to do anything but make up a certification! Be assured at Audit time that our Certifications exceed the requirements needed. [read more about ISO/IEC 17025]

Selection and Value

We sell new OEM parts and more replacement parts for XRF instruments than any other service company. This benefits you because you get a lower price; we buy parts in quantities, and we stock more than any one else. Also, there is a life expectancy on many components whether they are in use or not.
[see some of our available components]

Field Repair of your instruments

We have Factory Trained service technicians located thoughout the United States. This means Eastern Applied Research, Inc. can get there faster and at a lower cost to your company. Our technicians are equipped with an inventory to fix your instrument on site.

Qualified Service

Is size important? Our company has a complete Staff of in-house and Field Technicians. We also have our own Standards Laboratory, and a Sales and Marketing division. We provide services for the USA, Canada, and Mexico.

With the advent of the Internet, some companies attempt to look really impressive by making you believe they are bigger than they are. Some organizations go as far as to state "they are a network of service engineers" and others claim "they work jointly with other companies". What do these statements mean? It means you are most likely doing business with a one-person operation that will, at your expense, try to find parts or orchestrate service for you outside of his or her area. What happens for service on your equipment if he goes on vacation?

We are open from 8 Am to 6pm Monday thru Friday. Our technicians can come to your facility when it's most convenient for you. When your Eastern Applied Research technician goes on vacation you are still covered by one of our other trained Eastern technicians!

Reconditioned Instruments

We go through each of our reconditioned instruments thoroughly and replace any components that are old or borderline passing. When you purchase an instrument from us you can be sure that it was repaired with new components. We offer a 1 year warranty on most of our used equipment, this also means that there is a 90% or greater chance that the instrument will run longer than the warranty. [browse our reconditioned instruments]

Standards Recertification

The accuracy of your equipment for your process is directly related to the standards you use to calibrate your instrument. Have you heard of companies guaranteeing (1) day turnaround on standards? If this company follows any guidelines this is not possible!

Eastern Applied Research, Inc is ISO/IEC 17025 Certified for standards and instrument calibration.

We have actual working procedures to insure that your standards will always be recertified to the stringent requirements placed on our company.
[learn more about standards]