Testimonials

Eastern Applied is dedicated to providing honest and reliable service/support for all measurement instrument needs.  Our technicians have the capabilities, experience and training to certify and repair all makes and models of coating thickness instruments.

However, any service company can say that same thing - we know that what the customer says is what matters the most.  Below are thoughts on our service from a few current customers (we hope to have the opportunity to add your company to this list).

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Manager of Operations; T. Aish (Ohio):

Eastern performed recertification services on 12 various instruments, ranging from hand-held to XRF – mostly CMI, some Fischer Instruments.
          “The Eastern Applied technician did an excellent and thorough job working in various conditions.  I wanted to hire him for our company.  The service was efficient and we will definitely utilize Eastern Applied in the future.”

Quality Manager; J. Rivard (Maine):

Company had a CMI-900.  Eastern provided service for multiple years and repaired instrument (camera & video system, detector tube).
          “The unit was dysfunctional; Eastern’s staff came in and diagnosed the problem.  When we needed a fast turn-around time, Eastern was able to meet our expectations.  I’ve always been satisfied with Eastern Applied Research”

Calibrations Manager; L. Corrie (Minnesota):

Eastern Applied upgraded the companies Seiko 3200-STX to an SFT, which provided new major components and the most up-to-date software.
          “Eastern Applied Research has been wonderful to work with.  They serviced our old X-Ray unit, upgraded it, and recertified our standards for less than we had been paying before.  Their staff was friendly and helpful and answered all my questions.  I highly recommend them.”

Quality Assurance Manager; J. Cadenas (California):

Customer had several sets of standards recertified and manufactured by Eastern Applied.
          “...very satisfied with your products/services.  We were impressed on the turn around for calibration and the new standards.  Your customer service is second to none and your prices are very competitive.”

Manufacturing Supervisor; R. Martin (Connecticut):

Company had an older XRF Instrument with problems and needed an instrument fast.  Eastern Applied delivered a new Seiko SFT-9200 in less than one week.
          “I would just like to say how pleased I am with how quickly this deal came together.  I was sitting here last Friday with an old broken down machine and thanks to (Eastern Applied Research), we were able to work out a deal so that I could get the new machine in one day!"